Although our aspirations have grown, this commitment to continual improvement remains our driver. We believe that the only way to reform veterinary business is through the constant pursuit of better outcomes for patients. These outcomes must be monitored, and our systems, processes and training adapted to support incremental improvement. We can do this as an employee-owned business, in contrast to others who must respond to external shareholders, not necessarily aligned with the same goal.
“Although our aspirations have grown, this commitment to continual improvement remains our driver. We believe that the only way to reform veterinary business is through the constant pursuit of better outcomes for patients.”
Dr Rob Webster
Co-CEO of AEA
Specialist in Emergency and Critical Care
As a veterinary professional, you understand the difference that meaningful ownership can make. At Animal Emergency Australia, our model allows us to reinvest profits into our facilities, professional development, and enhanced patient care, without being beholden to external shareholders. This autonomy enables us to focus solely on veterinary excellence and continuously refine our systems, processes, and training for incremental improvements in patient outcomes.
When you collaborate with us, you’re not engaging with a corporate entity. Instead, you are partnering with the very owners of the practice — veterinary professionals who are invested both personally and professionally in delivering the best possible care. Our values and decisions come from those directly involved in the care of patients, ensuring that clinical integrity and compassionate service are always our top priorities.
Our employee-ownership model gives every team member a voice in shaping how we operate, from clinical decisions to business strategies. It fosters an environment where veterinary professionals can take ownership of their work, contribute to the organisation’s direction, and be recognized for their impact on both business performance and patient care.
Why Partner with Animal Emergency Australia?
- Patient-Centric Care: We are deeply committed to delivering constantly better outcomes for every patient. We want our teams to feel empowered to make decisions that enhance the standard of care without external pressures.
- Continuous Improvement: We invest profits back in our facilities, equipment, and ongoing training, ensuring our teams remain at the forefront of veterinary medicine.
- Professional Development: As a team of owners, our culture encourages shared knowledge, collaboration, and a commitment to helping each other grow professionally and personally.
- Direct Access to Decision-Makers: When you engage with Animal Emergency Australia, you are dealing directly with decision-makers who are invested in creating a lasting impact in the veterinary industry.
Our Purpose
The constant pursuit of better patient health.
Our Hospital Goals
Our Niche
Join Our Journey to Pioneering Excellence in Veterinary Care
We’re always looking for individuals who are passionate about advancing veterinary medicine and who thrive in an environment where ownership and collaboration drive results. Explore career opportunities with Animal Emergency Australia today and become part of a team that’s leading the way in patient care innovation.
Together, we’re shaping the future of veterinary excellence.
Want to find out more about AEA?
A Team Working Towards Patient Outcomes
Veterinary professionals at AEA know a high standard of patient care cannot be achieved alone. We believe every successful case requires the collaboration of a cohesive team from the moment a patient enters a clinic to the moment they’re discharged.
That’s why every one of our clinics has dedicated teams of veterinarians, specialists, nurses, and client care representatives. Each team member shares their strengths in order to assist and support each other during every step of the patient care journey.
A Commitment to Continuous Learning
Animal Emergency Australia takes on the responsibility of training and teaching and developing our veterinary team members into becoming competent and confident emergency and critical care veterinarians. We focus on the three key fields that make for great emergency vets:
- Clinical and technical skills – mix of theory and practical training, both in the hospital and outside of the hospital.
- Professional development – the mindset, the tools and strategies you need to perform at your best
- Personal development – help you develop the right habits and practices to support your clinical skills and knowledge and professional development
Company and Clinic Culture at AEA
At Animal Emergency Australia, our teams of veterinary professionals value kindness, authenticity, compassion, and are eager to take on challenges as a team to support our patients in their times of need.
Our Focus on Excellent Patient Outcomes
Every single case that walks through the door is different. That’s why we focus on providing every single patient with the best possible outcome, which involves:
- Appropriate management options for each individual case
- Detailed diagnostic plans and treatment catered towards the patient
- Emphasis on triage with priority to patients with the most urgent conditions
- High standard of communication among teams and clients
- Professional and ethical approach to all cases
- Attentive level of patient care and monitoring
What Educational Opportunities Does AEA Offer?
Animal Emergency Australia has its own veterinary education business, Veterinary Education & Training. VE&T, as a part of AEA group, brings education and tailored clinical programs to the broader veterinary community, all under the banner of Improve Veterinary Education.